Contact Us

There are a few ways you can get in touch with the team. Here’s which one to use depending on your situation:

I want to report a bug or submit a feature request

Woo, thanks for helping out! You can create a new issue in GitHub and the team will get back to you ASAP

I want to give some feedback on the product

There are a two ways you can give us feedback:

1. Creating a new issue on GitHub
2. Sending an email to [e-mail]

I just want to follow along and hear what you’re up to

Well, that’s nice

There are four things you can do to keep up with all things Lightdash:

1. Join the Lightdash Community Slack.
2. Star our GitHub repo

3. Sign up to our newsletter at the bottom of the home page (we send out regular updates of all the fun things we’ve been up to!)
4. Join in on the fun in #tools-lightdash in dbt’s Slack space.

If you’re not already a member of dbt’s Slack, you can join the community here. Once you’re in, join us in #tools-lightdash.

I need access to my invoices

Organization admins can request a link to access their billing invoices. To get your invoice link, contact us at [e-mail] and we’ll send it to you.

I’m having problems setting up or using Lightdash

We get it, repeated error messages can cause rage clicking, and rage clicking is not a happy place to be.

So, we’re here to help.

First, check out our FAQs to see if someone has found a solution to your problem already.

If you can’t find your answer there, the best ways to reach us are:

1. Post your question in our Slack Community
2. Send us a message in the Lightdash app (click on the question mark icon in the navigation bar)
3. Post a question in our Q&A
4. Create a new GitHub issue (if it’s a bug)
5. Send us an email at [e-mail]